Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

The following terms and conditions govern all use of the covalime.com website and all content available through the website (collectively referred to as covalime.com).

Covalime.com is owned and operated by Covalime, Inc. Covalime.com is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Covalime‚Äôs Terms of Service) and procedures that may be published from time to time on covalime.com (collectively referred to as the “Agreement”).

Please read this Agreement carefully before accessing or using Covalime.com. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access covalime.com or use any services.

What information do we collect?

When ordering, registering, subscribing to our newsletter or contacting Covalime, Inc you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form, respond to a survey or marketing communication or enter information on covalime.com.

How do we use your information?

Any of the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf our website or use other site features may be used in the following ways:

  • To personalize your experience and allow covalime.com to deliver the type of content and product offerings in which you are most interested in
  • To improve customer relations in responding to your customer service requests
  • To send periodic updates on company services
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails regarding your order or other products and services
  • To follow up with customers after correspondence of email, phone inquiries or live chat

If at any time you would like to unsubscribe from receiving future emails, we include full detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you contact us via our online form.

  • We only provide articles and information
  • We do not ask for credit card numbers
  • We use regular malware scanning
  • We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential
  • All transactions are processed through a gateway provider and are not stored or processed on our servers

Do We Use Cookies

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties users Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

You can change your personal information:

  • By emailing us
  • By calling us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email:

  • Within 1 business day

We will notify the users via in-site notification:

  • Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Intellectual property

This Agreement does not transfer from covalime.com to you any of covalime.com or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with covalime.com. The Covalime, Inc logo and all other trademarks, service marks, graphics and logos used in connection with covalime.com are trademarks or registered trademarks of covalime.com. Other trademarks, service marks, graphics and logos used in connection with covalime.com may be the trademarks of other third parties. Your use of covalime.com grants you no right or license to reproduce or otherwise use any of the covalime.com or third-party trademarks.

Changes

Covalime, Inc reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to covalime.com following the posting of any changes to this Agreement constitutes acceptance of those changes. Covalime, Inc may also, in the future, offer new services and/or features through covalime.com (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Termination

Covalime, Inc may terminate your access to all or any part of covalime.com at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement you may simply discontinue using covalime.com.

Disclaimer of warranties

Covalime.com is provided “as is”. Covalime, Inc and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Covalime, Inc nor its suppliers and licensors, makes any warranty that covalime.com will be error free or that access thereto will be continuous or uninterrupted. You understand that it is your responsibility to ensure that the privacy policy you create is complete, accurate, and meets your companies specific privacy needs. We are not liable or responsible for any privacy policies created using our services, and we give no representations or warranties, express or implied, that the privacy policies created using our service are complete, accurate or free from errors or omissions.

Contacting us

Any questions about these terms of service and privacy policy should be addressed to us via our contact form.